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Airline apologizes after two blind passengers removed from a plane

·1 min

Budget Airline Apologizes to Blind Passengers Removed from Flight

Budget airline HK Express has issued an apology after two blind passengers claimed they were removed from a flight due to safety concerns, leaving them feeling insulted and embarrassed. The passengers had informed the airline of their disability and had gone through check-in without any issues. However, they were later taken off the plane by crew members who cited safety concerns because the passengers were traveling without companions. The handling of the situation has sparked calls for the airline to review its treatment of passengers with disabilities. HK Express maintains that the decision was based on safety considerations but later confirmed that the passengers could travel safely unaccompanied.